Standard maintenance requests are addressed within 24 hours of ticket confirmation. Urgent issues—such as water leaks or power outages—receive same‑day response, 7 days a week.

Owners receive a secure dashboard login that displays quarterly financial statements, occupancy metrics, and sustainability KPIs. PDF reports are also emailed for your records.

Our standard leasing fee is 5 % of the annual rent, payable once the contract is signed and keys are handed over to the tenant.

Most of our properties are pet‑friendly, provided owners follow community rules and register their pets with building management.

Rent can be paid via post‑dated cheques, online bank transfer, or credit‑card link sent through our secure payment gateway.

Early handover is considered on a case‑by‑case basis once snagging is complete and utility connections are active. Contact Customer Care to check eligibility.

Yes. Our in‑house design studio offers turnkey fit‑out and furnishing packages tailored to your budget and taste.